Account Manager
Location: Remote,
Job Type: Full-Time
Company: HireAligned
Salary: $150,000-$200,000/yr OTE
Category: General
Job Description Apply Now
Account Manager positions at SmartAC offer an exciting opportunity to advance your career in a dynamic, technology-driven HVAC environment. As part of the Sales & Customer Success team, you will play a pivotal role in supporting contractor partners and driving their business growth using SmartAC’s innovative platform. This full-time role provides the unique chance to build deep, strategic relationships with executive-level decision-makers at contractor organizations, leveraging SmartAC’s data intelligence and purpose-built technology to create value for both the contractors and the homeowners they serve.
SmartAC is committed to redefining the HVAC experience by equipping contractors with tools and insights that facilitate customer acquisition, conversion, and retention. As an Account Manager, you will act as a trusted advisor to key contractor accounts, guiding them in strategic business decisions that drive measurable growth and operational efficiency. Your expertise in customer relationship management, business development, and strategic planning will empower HVAC service providers to thrive in a competitive marketplace.
In this role, you will combine deep industry knowledge with consultative communication skills to foster strong, collaborative partnerships. You will be responsible for understanding each contractor’s unique business model, growth objectives, and operational challenges, and translating those insights into actionable strategies that maximize the value of the SmartAC platform for each partner. Working closely with Sales, Onboarding, Account Success, and Product teams, you will advocate for contractor needs, ensuring that their feedback informs SmartAC’s ongoing development and strategic direction.
Account Managers at SmartAC enjoy the chance to influence product innovation and company strategy, while having a direct impact on contractor growth and satisfaction. The position involves regular business reviews, performance optimization, contract renewals, and expansion initiatives. You will also have the opportunity to represent SmartAC at industry events and trade shows, build relationships with industry partners, and provide valuable market insights to the leadership team.
SmartAC is looking for driven professionals with a proven track record of managing strategic or enterprise customer relationships, outstanding organizational and analytical skills, and a passion for empowering businesses to achieve their full potential. If you’re eager to join a forward-thinking company that values your input and supports your professional growth, we encourage you to apply for the Account Manager position at SmartAC today by clicking the job application button below.
Account Manager - Summary- Serve as a strategic advisor to contractor partners, guiding them in leveraging the SmartAC platform for business growth.
- Foster executive-level relationships and maintain high levels of contractor engagement and satisfaction.
- Collaborate cross-functionally to ensure contractor feedback drives product and service improvements.
- Develop and sustain deep relationships with key contractor accounts.
- Understand contractor business models, revenue drivers, and growth objectives.
- Formulate and execute strategic plans for member acquisition and retention.
- Conduct regular business reviews focused on growth metrics and outcomes.
- Identify opportunities for account expansion and additional service engagement.
- Monitor contractor health and proactively manage retention risks.
- Support contract renewals and expansion initiatives.
- Represent SmartAC at industry events and build industry partnerships.
- Gather and relay strategic market feedback to inform company strategy.
- Coordinate cross-functional teams to resolve contractor issues and ensure success.
- Competitive base salary with performance-based compensation.
- Health, dental, and vision insurance options.
- 401(k) with company match.
- Equity options available.
- Paid time off and flexible work arrangements.
- Travel budget for contractor visits and industry events.
- Clear opportunities for career advancement in Sales & Customer Success leadership.
- 5+ years managing strategic or enterprise customer relationships.
- Exceptional consultative communication and trust-building skills.
- Strong business acumen with understanding of contractor growth and revenue models.
- Superior presentation, negotiation, and strategic planning abilities.
- Able to manage multiple high-priority accounts simultaneously.
- Experience in customer growth, account expansion, or business development.
- Excellent organizational and analytical skills; able to convert data into actionable insights.
- Willingness to travel as needed for strategic contractor engagement.
- Preferred: Experience in HVAC, home services, or related field service industries.
- Familiarity with CRM, field service software, or business intelligence tools.
- Bachelor's degree in Business, Economics, Marketing, or a related discipline preferred.
- Proven ability to build and maintain executive relationships in a B2B environment.
- Strategic thinker with a hands-on approach to problem solving and growth planning.
- Comfortable engaging with both field-level teams and executive leadership.
- Passionate about technology-driven business transformation in the HVAC sector.
- Thrives in a fast-paced, collaborative, and customer-focused environment.
- SmartAC provides robust support and resources for professional growth and development.
- Account Managers play a key role in influencing product direction and company strategy.
- SmartAC values diversity and is committed to providing equal employment opportunities for all applicants.
- Enjoy the benefits of working with a company dedicated to transforming the HVAC industry and driving customer success.
If you are ready to make a significant impact, drive contractor success, and help shape the future of HVAC services, apply now for the Account Manager position at SmartAC. Click the job application button to begin your journey with us.