Bilingual Insurance Account Manager
Location: BELLWOOD, IL
Job Type: fulltime
Company: James Tate - State Farm Agency
Salary: $36000.0 - $52000.0 per year
Category: Insurance
Job Description Apply Now
If you are fluent in both Spanish and English and have a passion for building customer relationships, consider joining our team as a Bilingual Insurance Account Manager. This full-time opportunity is designed for driven, energetic professionals who excel in customer service and sales environments. You'll play a pivotal role in supporting clients by providing insurance solutions and delivering a remarkable customer experience with every interaction.
As a Bilingual Insurance Account Manager, you will have the chance to work within a reputable agency that values growth, learning, and career advancement. Whether or not you have previous insurance experience, comprehensive training is available to help you succeed in your new role. This position provides a unique gateway to develop your skills in a supportive and dynamic atmosphere, and to make a real impact through value-based conversations and tailored product recommendations.
Your daily responsibilities will center around developing leads, scheduling appointments, and identifying clients' unique insurance needs. You'll be responsible for marketing appropriate products and services, establishing and nurturing long-term customer relationships, and providing prompt, accurate, and friendly support. This includes responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarifications. Your ability to communicate effectively, multitask, and empathize with customers will be vital to your success in this role.
In exchange for your hard work and dedication, you can expect a competitive compensation structure with a base hourly pay, paid time off (including vacation and personal/sick days), and opportunities for healthcare reimbursement. The agency also offers an IRA retirement plan with a company match, valuable on-the-job experience, and clear paths to career growth and advancement for high performers.
The ideal candidate for the Bilingual Insurance Account Manager position is self-motivated, resourceful, and possesses a successful track record of meeting sales goals or quotas. While previous sales experience (such as insurance sales, retail sales, or telemarketing) is preferred, the agency is willing to train candidates who demonstrate the right personality and drive. Strong written, verbal, and listening communication skills are essential, along with the ability to multitask and relate to customers from diverse backgrounds.
Bilingual proficiency in Spanish and English is required, and candidates must either hold or be willing to obtain Property & Casualty as well as Life & Health insurance licenses. Employees must be able to complete all applicable licensing and training programs to comply with industry regulations.
By joining our agency as a Bilingual Insurance Account Manager, you'll be part of a team dedicated to delivering outstanding customer service and helping clients achieve peace of mind through tailored insurance solutions. You'll gain valuable experience and have access to advancement opportunities within the agency—making this a rewarding career choice for motivated professionals.
This position is with an independent contractor agent of a major insurance brand and not directly with the parent insurance company. Employees of agents must comply with all applicable licensing requirements and training programs. Agents are independent contractors and hire their own employees. Employees of agents are not employees of the parent insurance company.
Bilingual Insurance Account Manager - Summary- Work as a key liaison for clients in Spanish and English
- Drive agency growth by developing leads and identifying insurance needs
- Receive full training and support for professional licensing
- Engage in a dynamic, customer-focused environment
- Develop leads and schedule appointments with prospective and existing clients
- Identify client needs and recommend appropriate insurance products and services
- Establish and maintain positive customer relationships
- Provide prompt, accurate, and friendly customer service
- Respond to inquiries regarding insurance coverage, claims, billing, and policy changes
- Follow up with clients to ensure satisfaction and resolve concerns
- Competitive base hourly pay
- Paid time off (vacation and personal/sick days)
- Healthcare reimbursement options
- IRA retirement plan with company match
- Opportunities for advancement and valuable industry experience
- Bilingual proficiency in Spanish and English
- Ability or willingness to obtain Property & Casualty and Life & Health insurance licenses
- Preferred: Previous sales experience and/or insurance licensure
- Strong communication skills (written, verbal, and listening)
- Self-motivated and able to multitask
- Ability to build rapport and relate to customers
- Energetic, motivated, and team-oriented
- Thrives in a fast-paced environment
- Demonstrates a passion for helping others and driving business results
- Open to learning and professional development
- All necessary training and licensing support provided
- Position offers a unique opportunity to advance within the agency
- This role is with an independent contractor agent, not the parent insurance company
- Employees must complete all applicable state licensing and training requirements
- Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to any protected characteristic
If you are ready to start a rewarding career as a Bilingual Insurance Account Manager, click the application button to submit your resume and take the first step toward joining our dynamic team!