Return To Search
Business Analyst – Technical (BA, IT Business Analyst, Technical BA)
Location: Rochester, MN
Job Type: Contract
Company: IDR
Category: Business Analysis
The role of Business Analyst – Technical is integral to bridging the gap between business needs and technical solutions within technology-driven organizations. As a Business Analyst – Technical, you will focus on analysis and requirements gathering for projects that impact network security and device segmentation, particularly in the managed security services (MSS) and telecommunications sectors. This position is essential for ensuring clear documentation, communication, and implementation of technical requirements to enforce security best practices and support robust network infrastructure.
For professionals eager to contribute to cutting-edge technology and telecommunications environments, this Business Analyst – Technical position offers the chance to work with established processes, advanced tooling, and cross-functional engineering teams. The organization values security, collaboration, and innovation, making it an ideal workplace for those passionate about supporting secure and scalable network solutions. Join a company recognized for its leadership in the industry, competitive benefits, and a commitment to professional growth and inclusivity.
In this capacity, you will play a pivotal role in documenting device populations, assessing communication dependencies, and validating criteria necessary to implement least privilege segmentation. Your collaboration with engineers and operational staff will ensure that all network and security requirements are thoroughly analyzed, validated, and documented. Utilizing tools such as ServiceNow, you will support enforcement validation activities and maintain accurate systems of record, contributing directly to the organization’s security posture and operational efficiency.
As a Business Analyst – Technical, you will draw upon your foundational knowledge of networking concepts, familiarity with network segmentation, and experience supporting infrastructure or security initiatives. Your ability to translate technical discussions into actionable documentation, paired with strong communication skills, will be essential for success in this role. The company offers a competitive compensation package, comprehensive medical, vision, and dental benefits, and participation in employee ownership programs. With over two decades of industry experience, the organization provides an outstanding platform for career development in the rapidly evolving fields of network security and telecommunications.
Working in a thriving technology hub provides unique opportunities for professional growth, exposure to industry-leading projects, and collaboration with top-tier technical talent. The organization’s dedication to fostering an inclusive and supportive work environment is reflected in its multiple awards for employee satisfaction and engagement. If you are looking to leverage your business analysis expertise in a technically challenging and rewarding setting, this is the ideal opportunity to take the next step in your career. Click the application button today to join a dynamic team and make a meaningful impact in the field of technical business analysis.
Business Analyst – Technical Summary
- Focus on analysis and requirements gathering for network security and device segmentation projects in MSS and telecommunications environments.
- Utilize established processes and advanced tooling to document technical requirements and support project delivery.
- Collaborate with cross-functional teams to validate technical solutions and ensure security best practices.
- Opportunity to contribute to a leading organization with a commitment to innovation and employee development.
Duties & Responsibilities
- Lead analysis and requirements gathering for device segmentation projects in MSS and telecom environments.
- Document device populations, communication behaviors, dependencies, and validation criteria to implement least privilege segmentation.
- Work closely with engineers and operational teams to validate segment placement and communication pathways.
- Support enforcement validation activities using tools such as ServiceNow and maintain accurate systems of record.
- Facilitate clear understanding and documentation of technical discussions related to network and security topics.
- Ensure all project documentation meets organizational standards and supports security objectives.
Salary & Benefits
- Competitive compensation package tailored to experience and industry standards.
- Comprehensive benefits including medical, vision, dental, and life insurance.
- Employee Stock Ownership Program for long-term financial growth.
- Dedicated engagement manager focused on employee success and satisfaction.
- Recognition as a ClearlyRated’s Best of Staffing® Client and Talent Award winner for multiple consecutive years.
Qualifications & Requirements
- Bachelor's degree in business, communications, advertising, marketing, statistics, engineering, technology, or healthcare.
- Minimum of 2 years relevant experience in business and/or technical roles supporting infrastructure, networking, or security initiatives.
- Basic understanding of networking concepts including IP networking, routing, firewalling, and segmentation.
- Familiarity with network segmentation, access controls, ServiceNow CMDB, and least privilege security models.
- Proven ability to work directly with engineers and operational teams to validate technical behaviors and constraints.
Ideal Candidate Snapshot
- Detail-oriented with a clear understanding of network security and device segmentation principles.
- Strong communicator capable of translating complex technical requirements into actionable documentation.
- Collaborative and adaptable, with experience working in cross-functional technical teams.
- Demonstrates initiative and commitment to maintaining high security standards.
- Eager to grow professionally within a dynamic and innovative technology environment.
Other Relevant Information
- The organization has over 25 years of experience within the technology and telecommunications industry, emphasizing employee engagement and professional growth.
- Employees benefit from a supportive and inclusive culture, with a focus on continuous improvement and recognition.
- Legal disclaimer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement.
- Apply now by clicking the job application button to take the next step in your career as a Business Analyst – Technical.