Insurance Account Representative
Location: Talladega, AL
Job Type: fulltime
Company: Sheila Curtis - State Farm Agency
Salary: $32000.0 - $82000.0 per year
Category: Insurance
Job Description Apply Now
The Insurance Account Representative plays a critical role in supporting the daily operations and long-term success of insurance agencies. As a core member of the team, you will serve as a primary point of contact for clients, ensuring customer satisfaction and business growth through relationship management, sales, and service excellence. This position is ideal for individuals with a passion for helping others, a strong commitment to client service, and the motivation to grow professionally in the insurance sector. The Insurance Account Representative is responsible for nurturing meaningful client relationships, identifying customer needs, and effectively communicating the value of insurance products and services. By proactively marketing relevant offerings, you help customers protect what matters most to them, while also contributing to the agency's development and positive reputation within the industry.
Working as an Insurance Account Representative provides the opportunity to make a difference in your community while advancing your skills in sales, customer service, and insurance advisory. This role is well-suited for individuals who are attentive, people-oriented, and results-driven. If you are seeking a dynamic and rewarding career path in insurance, we encourage you to apply by clicking the job application button below.
Insurance Account Representative - Summary- Serve as a trusted advisor and liaison between clients and agency departments
- Drive agency growth by developing new business and expanding existing client relationships
- Enhance customer satisfaction through responsive and knowledgeable service
- Support the agency’s mission to deliver comprehensive insurance solutions
- Foster a collaborative and positive workplace environment
- Establish and maintain strong customer relationships through regular follow-up and attentive communication
- Identify and pursue new business opportunities with both prospective and current clients
- Deliver prompt, accurate, and friendly customer service by responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Conduct needs-based reviews to educate clients about insurance options and recommend tailored solutions
- Develop insurance quotes, present sales proposals, and close sales in a consultative manner
- Build and maintain ongoing networking relationships to generate leads and referrals
- Demonstrate a strong work ethic and commitment to achieving daily, weekly, and monthly goals
- Competitive hourly compensation based on experience
- Monthly performance-based bonuses
- Personal sick leave for health and wellness needs
- Flexible scheduling options
- Paid vacation and holidays to support work-life balance
- Opportunities to gain valuable industry experience
- Potential for growth and advancement within the agency
- Previous experience in insurance sales or customer service is preferred
- Background in sales (inside sales, outside sales, retail sales, or telemarketing) is a plus
- Demonstrated success in meeting sales goals or quotas is desirable
- Strong interpersonal skills and the ability to relate effectively to customers
- Professional communication skills for interacting with clients and team members
- Property & Casualty insurance license (or ability to obtain prior to start date)
- Life and Health insurance license (or ability to obtain prior to start date)
- Customer-focused and motivated by helping others
- Sales-minded with a genuine interest in insurance
- Proactive, organized, and able to manage multiple client needs simultaneously
- Collaborative team player who thrives in a fast-paced environment
- Dedicated to continuous learning and professional development
- Consistently demonstrates integrity and ethical behavior
- This position is with an independent contractor agent of a major insurance brand, not directly with the parent insurance company
- All employees must successfully complete applicable licensing requirements and training programs
- Independent contractor agents are responsible for hiring and managing their own staff
- Employees of independent contractor agents are not employees of the parent insurance company
- Applicants motivated to succeed and envisioning themselves in this role are encouraged to apply using the job application button
We are committed to providing equal employment opportunities and maintaining a workplace free from discrimination and harassment. We welcome applicants from all backgrounds to apply to the Insurance Account Representative position.