Insurance Customer Service Representative (P&C Licensed)
Location: Carrollton, GA
Job Type: fulltime
Company: Allstate Agency
Salary: $33000.0 - $55000.0 per year
Category: Insurance
Job Description Apply Now
The Insurance Customer Service Representative (P&C Licensed) plays a vital role in supporting both new and existing clients for Allstate Agency. This full-time position offers a dynamic opportunity for individuals with a strong customer service background and a valid Property & Casualty (P&C) license or the ability to obtain one. Located in Carrollton, GA, this position is designed for professionals who are passionate about helping clients, solving problems, and contributing to the agency's long-term success.
As an Insurance Customer Service Representative (P&C Licensed), you will be responsible for providing exceptional service, handling client inquiries, and ensuring that every interaction delivers value to our policyholders. You will actively engage with clients over the phone and in person, build long-lasting relationships, and support retention by understanding and addressing customer needs. A strong desire for personal and professional growth, along with the motivation to succeed in a fast-paced environment, are essential for this role. Previous experience with Allstate is a plus, but not a requirement.
The Insurance Customer Service Representative (P&C Licensed) is ideal for individuals with excellent communication skills who thrive on engaging with customers and offering tailored insurance solutions. You will work closely with the agency team to meet goals, support agency growth, and ensure that clients feel well-informed and protected. If you are driven to make a positive impact, enjoy building relationships, and are committed to professional excellence, then this opportunity in Carrollton, GA, could be the perfect fit for your career.
Insurance Customer Service Representative (P&C Licensed) - Summary- Full-time customer service role in a leading insurance agency
- Focus on supporting and servicing new and existing clients
- Emphasis on building strong client relationships both over the phone and in person
- Ideal for P&C licensed professionals or those willing to obtain licensing quickly
- Opportunities for career advancement within the insurance sector
- Deliver outstanding service to clients, ensuring all inquiries and service requests are handled efficiently and professionally
- Respond to phone calls and questions, addressing client concerns and providing accurate information about insurance products
- Build and maintain strong customer relationships to support policy retention and client satisfaction
- Assist with policy reviews, coverage recommendations, and annual renewal processes
- Identify customer needs and offer appropriate insurance solutions to ensure adequate protection
- Schedule appointments, conduct follow-ups with leads, and actively contribute to agency growth initiatives
- Collaborate with team members and agency leadership to meet individual and team performance goals
- Base hourly pay with opportunity for commissions based on performance
- Potential for additional incentives aligned with agency goals
- Comprehensive support and training provided for professional development
- Opportunities for long-term career growth within a reputable insurance agency
- Active Property & Casualty (P&C) insurance license or willingness to obtain one promptly
- Strong communication and interpersonal skills for engaging with clients
- Proven customer service experience, ideally in insurance or a related field
- Ability to multi-task and prioritize tasks in a fast-paced environment
- Comfortable discussing insurance needs and presenting product solutions
- Interest in helping customers manage everyday risks and make informed decisions
- Motivated, dedicated, and goal-oriented mindset
- Willingness to obtain a Life insurance license if needed
- Customer-focused professional with a passion for building relationships and solving problems
- Ambitious team player seeking career advancement in the insurance industry
- Adaptable and proactive, able to handle multiple tasks while maintaining attention to detail
- Strong work ethic and a commitment to delivering high-quality service
- Allstate Agency offers a supportive team environment and values your professional growth
- The Carrollton, GA area is known for its friendly community and opportunities for career development
- All applications are reviewed with strict adherence to equal employment opportunity guidelines
- Ready to join a leading insurance team? Click the job application button today to submit your application for immediate consideration
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.