Insurance Customer Service Representative (P&C Licensed)
Location: AUSTIN, TX
Job Type: fulltime
Company: Maha Agency
Salary: $38000.0 - $90000.0 per year
Category: Insurance
Job Description Apply Now
If you are a licensed insurance professional with a passion for customer service and sales, the Insurance Customer Service Representative (P&C Licensed) role offers an excellent opportunity to grow your career in the insurance industry. As a vital member of our team, you will utilize your Property and Casualty (P&C) license to support clients, deliver exceptional service, and promote insurance solutions tailored to individual needs. This role is ideal for ambitious, outgoing individuals with a strong sales background, excellent communication skills, and a commitment to building lasting customer relationships.
As an Insurance Customer Service Representative (P&C Licensed), you will interact with customers over the phone, providing informed guidance on insurance products while identifying opportunities to expand our client base. As you establish trust and deliver personalized support, you will play a crucial role in retaining existing policyholders and cultivating new business. Your ability to listen, educate, and respond to client needs will drive your success and the success of our agency. Our team values professionalism, enthusiasm, and a proactive approach to meeting and exceeding goals.
We welcome candidates who are motivated by a rewarding environment and are eager to contribute to a collaborative, customer-focused team. Our company is committed to fostering professional development and supporting your aspirations within the insurance sector. If you are ready to leverage your insurance expertise and customer service skills, we encourage you to apply for the Insurance Customer Service Representative (P&C Licensed) position by clicking the job application button.
Insurance Customer Service Representative (P&C Licensed) - Summary- Utilize your P&C license to provide exceptional customer service and support sales efforts.
- Engage with clients over the phone, addressing inquiries and educating them on insurance options.
- Play a key role in building relationships, retaining clients, and generating new business opportunities.
- Work collaboratively with team members and agents to achieve marketing and sales objectives.
- Develop and manage leads through calls, appointments, and follow-ups to identify customer needs.
- Present and market appropriate insurance products and services based on individualized customer requirements.
- Establish and pursue marketing goals in collaboration with the agent and team.
- Use a consultative, needs-based approach to educate customers about a range of insurance solutions.
- Maintain a consistent, strong work ethic with a daily commitment to achieving set objectives.
- Foster ongoing relationships with current clients and pursue new business through proactive outreach.
- Ensure accurate documentation and data entry for all client interactions and transactions.
- Competitive hourly base pay, with rates varying based on licensing and experience.
- Opportunities to earn commissions and bonuses in addition to base pay.
- Supportive team environment focused on professional growth and achievement.
- Current Property and Casualty (P&C) license is required; willingness to obtain a Life & Health license is a plus.
- Previous experience in insurance and sales is required.
- Demonstrated customer service experience and strong communication skills.
- Ability to multi-task, manage priorities, and effectively present products to clients.
- English proficiency is required; bilingual candidates are encouraged to apply.
- Interest in marketing insurance products and services tailored to customer needs.
- Enthusiasm for helping clients manage risks, recover from the unexpected, and achieve their goals through insurance solutions.
- Ambitious, outgoing, and career-oriented with a team-focused mindset.
- Strong sales acumen and a customer-centric approach to service.
- Excellent listening, communication, and relationship-building abilities.
- Flexible, adaptable, and committed to continuous professional development.
- Motivated by achieving personal and team goals in a dynamic insurance environment.
- This position offers a pathway for career advancement within the insurance industry.
- Our team values diversity and inclusivity, welcoming applicants from all backgrounds.
- As an equal opportunity employer, we comply fully with EEOC guidelines and encourage all qualified individuals to apply.
- Applicants are invited to take the next step in their insurance career by submitting an application through the job application button.