Insurance Office Manager, Licensed P&C
Location: NYACK, NY
Job Type: fulltime
Company: Eric Jaslow - State Farm Agency
Salary: $55000.0 - $65000.0 per year
Category: Insurance
Job Description Apply Now
The Insurance Office Manager, Licensed P&C, plays a pivotal role in the daily operations of an insurance agency office. This full-time role is designed for individuals who hold an active Property and Casualty insurance license and bring proven insurance office experience to the table. As an Insurance Office Manager, Licensed P&C, you will combine administrative leadership with hands-on client and team engagement, driving both operational efficiency and business growth within the agency. Those with experience in insurance agency environments, particularly with State Farm systems, will find this opportunity especially rewarding and well-aligned with their expertise. This position offers a dynamic blend of leadership, sales, and customer service responsibilities, providing a comprehensive career path for experienced insurance professionals.
As the Insurance Office Manager, Licensed P&C, you will oversee the smooth functioning of the agency office while also being directly involved in staff management, customer relations, compliance, and business development initiatives. Your day-to-day will involve managing staff, ensuring compliance with industry standards, optimizing office processes, and maintaining accurate records. You will be instrumental in developing leads, conducting needs-based client interviews, and marketing a full suite of insurance products, including auto, home, life, health, and business insurance. The role also requires you to address both routine and complex problems as they arise, finding effective solutions and implementing corrective actions to maintain productivity and client satisfaction.
In addition to leadership and administrative tasks, you will be responsible for fostering a positive, organized, and compliant work environment. Establishing and enforcing office procedures, overseeing payroll and bookkeeping tasks, and ensuring the office meets high standards of efficiency and customer service are core functions of this position. Managing relationships with both staff and clients is critical, as is maintaining a high level of responsiveness to client inquiries regarding policy changes, coverage, billing, and claims. You will also play a key role in educating clients about their insurance options, ensuring their needs are met while building strong, lasting relationships.
Technical proficiency is essential, as you will be utilizing various office technologies and Windows-based applications to manage daily tasks and support the agency’s operational excellence. Strong communication, organizational, and leadership skills are required. Bilingual abilities (English/Spanish) are valued for this position, reflecting the agency’s commitment to serving a diverse clientele.
This position is open within a State Farm independent contractor agent's office. Employment in this role requires adherence to all licensing requirements and the successful completion of relevant training programs. Please note: Employees of State Farm agents are not employees of State Farm Insurance Companies. State Farm agents are independent contractors who hire their own staff.
Joining as an Insurance Office Manager, Licensed P&C, you will be part of a professional environment focused on high-quality client service and operational excellence. The agency offers competitive compensation, performance-based incentives, and a supportive team culture. If you are ready to advance your career and make a significant impact, click the job application button to apply today.
- Full-time, in-office leadership position responsible for daily agency operations and staff management
- Requires active Property and Casualty (P&C) insurance license
- Ideal for experienced insurance professionals with a background in office management and client service
- Oversee and ensure efficient daily operations of the insurance office
- Manage, train, and supervise staff, fostering a productive team environment
- Establish and enforce office procedures and compliance standards
- Address and resolve both routine and complex office challenges
- Assist with budget management, daily deposits, payroll, and bookkeeping
- Develop sales leads, schedule client appointments, and conduct needs-based interviews
- Market and sell a range of insurance products (auto, home, life, health, business)
- Provide prompt, accurate, and friendly customer service
- Respond to inquiries about policy changes, billing, claims, and coverage options
- Build and maintain strong client relationships through follow-up and education
- Ensure full compliance with all insurance regulations and documentation requirements
- Prepare and manage forms, applications, and client records accurately
- Competitive base salary commensurate with experience
- Bonus and commission opportunities
- PTO: Vacation, personal, and sick days
- Profit sharing program
- 401(k) retirement plan
- Active Property & Casualty insurance license required; Life & Health license preferred or must be obtainable
- Prior experience in insurance customer service, sales, and office management
- Experience with State Farm systems highly valued
- Strong leadership, communication, organizational, and problem-solving skills
- Technical proficiency with Windows computer applications and office technology
- Bilingual in English/Spanish is a plus
- Proven track record in insurance office management and staff leadership
- Commitment to delivering superior client service and fostering client relationships
- Strong ability to multi-task and address challenges proactively
- Comfortable with technology and regulatory compliance
- Values teamwork, accountability, and continuous improvement
- Position is with a State Farm independent contractor agent, not with State Farm Insurance Companies
- Employment is contingent upon successful completion of all licensing and training requirements
- Employees of State Farm agents are not employees of State Farm
- Opportunity for professional growth within a supportive and well-established agency
- Working in this location provides access to a vibrant community and a collaborative work culture
If you are an experienced insurance professional seeking a leadership role with robust growth potential, apply now by clicking the job application button and take the next step in your career as an Insurance Office Manager, Licensed P&C.