Licensed Insurance Customer Service Representative
Location: LAS VEGAS, NV
Job Type: fulltime
Company: CARRIE MADDUX STATE FARM AGENCY
Salary: $45000.0 - $55000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative
Are you a licensed insurance professional seeking a dynamic opportunity to make a meaningful impact in the insurance industry? We are currently seeking a Licensed Insurance Customer Service Representative to join a thriving State Farm Agent team. In this client-focused position, you will deliver exceptional service, build lasting customer relationships, and serve as a knowledgeable resource for insurance products and services. This Licensed Insurance Customer Service Representative role offers the chance to develop your career in a supportive and rewarding environment.
As a Licensed Insurance Customer Service Representative, you will engage with clients to understand their insurance needs, explain coverage options, and provide tailored solutions. Your ability to foster trust, efficiently handle inquiries regarding policy information, billing, claims, and changes, and maintain an unwavering commitment to excellent customer service will be essential to your success. The insurance industry is a fast-paced and ever-evolving field, and this role is ideally suited for motivated, detail-oriented professionals eager to help clients and contribute to business growth.
Our team values collaboration, integrity, and continuous improvement. As a Licensed Insurance Customer Service Representative, you will have the opportunity to leverage your property & casualty and life & health insurance licenses while working alongside a knowledgeable team dedicated to delivering a remarkable customer experience. This position offers a structured path for growth within the agency and encourages proactive learning through ongoing education and training to stay current with product updates and industry trends.
Located in a vibrant and diverse community, this role provides the chance to work with a wide variety of customers, including those with bilingual needs. If you pride yourself on effective communication, organization, and teamwork, and are passionate about providing top-tier service, this could be a perfect fit for you. The supportive agency environment, coupled with valuable on-the-job experience, will help you build a strong foundation for long-term success in the insurance sector.
We encourage interested candidates to apply for the Licensed Insurance Customer Service Representative position today by clicking the job application button. Take the next step in advancing your insurance career within a respected agency where your skills and dedication are recognized and rewarded.
Licensed Insurance Customer Service Representative - Summary- Serve as a trusted resource for clients, offering guidance on insurance policies, coverages, and claims.
- Build and maintain strong customer relationships through value-based conversations and attentive service.
- Utilize your insurance licenses and industry knowledge to support clients and agency growth.
- Establish and nurture customer relationships, ensuring follow-up as needed.
- Deliver prompt, accurate, and friendly customer service for policy inquiries, changes, claims, and billing.
- Educate clients on insurance options using a needs-based approach.
- Maintain a strong work ethic and a commitment to daily success.
- Complete timely and detailed activity reports for agency review.
- Stay current on product changes, licensing requirements, and continuing education.
- Work collaboratively within a team environment to achieve agency objectives.
- Handle multiple tasks efficiently while maintaining attention to detail.
- Proactively solve problems and provide innovative solutions for clients.
- Competitive base salary plus performance-based bonus and commissions.
- PTO including vacation and personal/sick days.
- Comprehensive benefits package including dental, life, and health insurance.
- Opportunities for advancement within the agency.
- Valuable professional development and experience.
- Active Property & Casualty insurance license (required).
- Active Life and Health insurance license (required).
- Bilingual English/Spanish skills preferred.
- Strong interpersonal, communication (written, verbal, listening), and organizational skills.
- Detail-oriented, self-motivated, and proactive problem solver.
- Ability to multi-task and adapt in a fast-paced environment.
- Demonstrated commitment to providing excellent customer service.
- Proficiency in using computer systems and software related to insurance processing.
- Licensed in Property & Casualty and Life & Health insurance.
- Previous customer service experience in the insurance industry is an advantage.
- Exceptional attention to detail and organizational capabilities.
- Motivated to succeed and eager to advance in the insurance field.
- Team-oriented and able to collaborate effectively with colleagues and clients.
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employees of State Farm agents must meet applicable licensing and training requirements.
- State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
- Applicants are encouraged to apply by clicking the job application button for further consideration.