Licensed Insurance Customer Service Representative
Location: Port St Lucie, FL
Job Type: fulltime
Company: State Farm Agency - Port St Lucie, FL
Salary: $40000.0 - $60000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative (CSR) - Full-Time
Are you a dedicated professional with a Property and Casualty Insurance license, seeking a rewarding career in the insurance industry? Join a dynamic team as a Licensed Insurance Customer Service Representative (CSR) and play a pivotal role in delivering exceptional service to valued policyholders. As a Licensed Insurance CSR, you will leverage your expertise to build strong relationships with customers, address their insurance needs, and contribute to the ongoing success of a reputable insurance agency. This full-time position offers an engaging work environment, opportunities for professional growth, and the chance to make a meaningful impact on clients’ financial security.
Working as a Licensed Insurance Customer Service Representative, you will utilize your 2-20 or 4-40 insurance license to support clients with a variety of insurance products. Your role will involve a mix of customer engagement, policy servicing, and proactive problem-solving. You will collaborate closely with your team to ensure each customer receives prompt, accurate, and friendly service, helping them understand their coverage options and guiding them through policy changes, claims, and billing inquiries.
As a member of this agency, you will be part of a supportive professional environment that values integrity, teamwork, and continuous improvement. With a focus on excellent customer experiences, you will have the opportunity to grow your skills and advance your career in the insurance sector. If you are self-motivated, detail-oriented, and passionate about helping others protect what matters most, this is the ideal opportunity for you.
Our agency is committed to fostering an inclusive and positive workplace where all employees are encouraged to achieve their full potential. We offer comprehensive training to support your success, and we take pride in recognizing and rewarding outstanding performance. If you are ready to contribute your expertise as a Licensed Insurance Customer Service Representative and grow your career in a thriving industry, we invite you to apply today by clicking the job application button.
Licensed Insurance Customer Service Representative - Summary- Serve as a key point of contact for customers, addressing questions related to insurance products and services.
- Utilize your insurance license to assist clients with policy changes, claims, and billing inquiries.
- Foster positive and lasting customer relationships through proactive communication and needs-based solutions.
- Establish and maintain strong customer relationships, following up as needed to ensure satisfaction.
- Provide prompt, accurate, and professional assistance to clients regarding insurance eligibility, product options, policy changes, transfers, claims, and billing matters.
- Conduct needs-based reviews to educate clients on insurance options and coverage benefits.
- Maintain a high standard of work ethic and commitment to achieving agency goals.
- Collaborate with team members to deliver a seamless customer service experience.
- Prepare and deliver thorough activity reports to agency leadership.
- Stay up-to-date with product changes, licensing requirements, technical developments, and continuing education to maintain expertise.
- Competitive salary with performance-based bonus opportunities.
- PTO, including vacation and personal/sick days.
- Access to valuable on-the-job experience and professional development.
- Clear paths to advancement and growth within the agency.
- Active 2-20 or 4-40 insurance license required prior to start date.
- Demonstrated excellence in interpersonal, verbal, and written communication skills.
- People-oriented with strong organizational and time-management abilities.
- Self-motivated and proactive in addressing customer concerns and resolving issues.
- Detail-oriented, focused on completing tasks accurately and efficiently.
- Comfortable learning and utilizing computer systems for daily operations.
- Ability to work effectively both independently and as part of a team.
- Multi-tasking capability in a fast-paced environment.
- Licensed insurance professional driven to provide outstanding service and support to customers.
- Thrives in a collaborative and goal-oriented team setting.
- Committed to ongoing learning and professional development.
- Passionate about making a positive impact on clients’ lives through insurance solutions.
- This position is with an independent contractor agent, not directly with the parent insurance company.
- Employment requires successful completion of all applicable licensing and training programs.
- The employer is committed to equal employment opportunity, fostering a diverse and inclusive workplace.
- Take the next step in your insurance career by applying for the Licensed Insurance Customer Service Representative position today!
Employees of independent agents must meet all legal and regulatory requirements specific to their role. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with applicable law.