Licensed Insurance Customer Service Representative
Location: EASTON, PA
Job Type: fulltime
Company: State Farm Agency - Easton, PA
Salary: $40000.0 - $75000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative
If you are seeking a dynamic opportunity as a Licensed Insurance Customer Service Representative, this position offers a fulfilling environment where your expertise in property and casualty, as well as life and health insurance, will be highly valued. As a member of a successful insurance agency team, you will play a pivotal role in supporting the growth and success of the agency by delivering exceptional customer service and engaging in value-based conversations with clients. This full-time, in-office position is ideal for motivated professionals who are committed to providing remarkable customer experiences and eager to develop their skills and career within the insurance industry.
In this role, your primary responsibilities will include establishing and nurturing customer relationships, responding promptly and accurately to insurance-related inquiries, and educating clients about a range of insurance options. Licensed Insurance Customer Service Representatives are expected to maintain a strong work ethic and uphold the highest standards of professionalism and integrity. Your work will directly contribute to client satisfaction and the ongoing growth of the agency.
Applicants for the Licensed Insurance Customer Service Representative position must possess active property and casualty as well as life and health insurance licenses. Exceptional communication skills, both verbal and written, are essential, along with a positive, people-oriented approach to service. Candidates must also demonstrate strong organizational skills, attention to detail, and the ability to thrive in a fast-paced, team-based environment. Ongoing professional development and commitment to staying current with industry changes are encouraged and supported by the agency.
As a valued member of the team, you will benefit from a comprehensive compensation package, including salary, signing bonus, performance-based bonuses, paid time off, and access to training and development programs. Additional benefits such as SIMPLE IRA matching and opportunities for advancement within the agency create a supportive environment for long-term growth and career satisfaction. The agency is committed to fostering an inclusive and equitable workplace, and all qualified candidates are encouraged to apply.
Located in Easton, PA, this position offers the opportunity to work in a vibrant community, contributing to the well-being of local individuals and families through expert insurance guidance and support. If you are a licensed insurance professional seeking to make an impact and advance your career as a Licensed Insurance Customer Service Representative, we invite you to apply today by clicking the application button below.
Licensed Insurance Customer Service Representative - Summary- Provide exceptional customer service and support within a leading insurance agency.
- Utilize active property and casualty, as well as life and health licenses, to assist clients.
- Engage customers in needs-based conversations to identify and recommend appropriate insurance solutions.
- Collaborate with a professional team in an in-office, full-time role.
- Establish and maintain positive relationships with clients, providing ongoing support and follow-up as needed.
- Respond promptly to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing issues.
- Educate customers about insurance options through a customer-focused review process.
- Uphold a strong work ethic with a commitment to daily success and accuracy.
- Remain current with product changes, technical developments, and continuing education requirements.
- Provide timely and thorough reports on activities and client interactions to the agent.
- Collaborate effectively within a team environment, supporting shared goals.
- Competitive salary with signing bonus.
- Performance-based bonus opportunities.
- Paid time off, including vacation, personal, and sick days.
- Comprehensive paid training and professional development programs.
- SIMPLE IRA matching for retirement savings.
- Opportunities for advancement within the agency.
- Valuable experience in a respected insurance agency setting.
- Active property and casualty insurance license (required).
- Active life and health insurance license (required).
- Excellent interpersonal, verbal, and written communication skills.
- Strong organizational abilities and attention to detail.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Proactive problem-solving skills and dedication to client service.
- Self-motivated with a demonstrated commitment to professional growth.
- Comfortable learning and using computer-based systems.
- Ability to work collaboratively in a team-oriented setting.
- Licensed insurance professional with a track record of delivering outstanding customer service.
- People-oriented individual who thrives in a collaborative team environment.
- Motivated, detail-oriented, and committed to achieving high standards of accuracy and efficiency.
- Dedicated to ongoing learning and excellence in the insurance industry.
- This position supports a State Farm independent contractor agent and is not with State Farm Insurance Companies directly.
- Employment is contingent upon successful completion of applicable licensing and training programs.
- State Farm agents are independent contractors who hire and manage their own teams.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
If you are ready to take your insurance career to the next level and are passionate about providing exceptional service, apply today by clicking the job application button. Join a dedicated team as a Licensed Insurance Customer Service Representative and make a difference in your community.