Licensed Insurance Customer Service Representative (P&C)
Location: BRYN MAWR, PA
Job Type: fulltime
Company: Jim D'Angelo - State Farm Agency
Salary: $40000.0 - $60000.0 per year
Category: Insurance
Job Description Apply Now
Licensed Insurance Customer Service Representative (P&C) - Full-Time in Bryn Mawr, PA
Are you a motivated professional with a passion for delivering outstanding customer service in the insurance industry? We are seeking a Licensed Insurance Customer Service Representative (P&C) to join a reputable agency team in Bryn Mawr, PA. This full-time, in-office position is ideal for individuals who currently hold active Property and Casualty, as well as Life and Health insurance licenses, and are committed to helping clients achieve peace of mind through tailored insurance solutions.
The Licensed Insurance Customer Service Representative (P&C) role is a critical position within our agency, supporting clients with their insurance needs and delivering exceptional service experiences. As a team member, you will foster client relationships, respond to inquiries, and educate policyholders about their options, all while maintaining a high standard of professionalism and attention to detail. This opportunity offers not only a competitive base salary and 401(k) retirement plan but also valuable experience in a successful and supportive agency environment with clear opportunities for career growth.
Bryn Mawr, PA, offers a vibrant and welcoming community, making it an excellent location to advance your career in the insurance sector. As a full-time Licensed Insurance Customer Service Representative (P&C), you will benefit from a collaborative team atmosphere and ongoing professional development. If you are ready to leverage your insurance expertise and interpersonal skills, we encourage you to apply today by clicking the job application button below.
Licensed Insurance Customer Service Representative (P&C) - Summary- Join a dynamic agency team in Bryn Mawr, PA as a Licensed Insurance Customer Service Representative (P&C).
- Full-time, in-office position for professionals with active Property and Casualty, as well as Life and Health insurance licenses.
- Opportunity to make a significant impact on customer satisfaction and agency success.
- Benefit from a supportive work environment and ongoing career development.
- Establish and maintain strong client relationships to ensure satisfaction and retention.
- Provide prompt, accurate, and friendly customer service, addressing inquiries related to insurance coverage, eligibility, policy changes, billing, claims, and more.
- Educate and guide clients through insurance options using a needs-based, customer-focused approach.
- Follow up with clients as needed to ensure their needs are met and concerns addressed.
- Maintain a high level of organization and attention to detail in all interactions and documentation.
- Demonstrate a consistent work ethic and commitment to agency goals and success.
- Stay updated on product changes, industry developments, licensing requirements, and participate in ongoing professional training.
- Prepare timely and thorough activity reports for the agent.
- Collaborate with team members to achieve agency objectives and deliver remarkable customer experiences.
- Competitive base salary offered for this full-time position.
- Participation in a 401(k) retirement plan for long-term financial security.
- Access to valuable business experience within a reputable, growth-oriented insurance agency.
- Potential for advancement and career growth within the agency.
- Active Property and Casualty insurance license (required).
- Active Life and Health insurance license (required).
- Proven interpersonal skills with the ability to build rapport and trust with clients.
- Excellent communication skills, including written, verbal, and listening abilities.
- Organizational skills and attention to detail in all tasks.
- Self-motivation and a proactive approach to problem solving.
- Ability to thrive in a team environment and manage multiple tasks efficiently.
- Commitment to delivering exceptional customer service and maintaining professionalism at all times.
- Proficiency with computer functions and willingness to learn new technologies as needed.
- Dedication to ongoing professional development and continuing education.
- Holds current Property and Casualty, as well as Life and Health insurance licenses.
- Has prior experience in customer service or insurance-related roles (preferred).
- Demonstrates strong work ethic, reliability, and a commitment to excellence.
- Exhibits a client-first mindset and a passion for helping others protect what matters most.
- Adapts quickly to change and is eager to learn and grow within the agency.
- This opportunity is with an independent contractor agent of State Farm, not directly with State Farm Insurance Companies.
- Selected employees must successfully complete all relevant licensing and required training programs.
- State Farm agents are independent business owners who hire and manage their own team members.
- All employment decisions are made by the agent and are not affiliated with State Farm Insurance Companies.
- We are committed to creating an inclusive work environment and encourage all qualified applicants to apply.
If you are dedicated to professional growth and delivering exceptional insurance service, apply now by clicking the job application button. Take the next step in your insurance career as a Licensed Insurance Customer Service Representative (P&C) in Bryn Mawr, PA!