Medical Scheduler
Location: Laguna Hills, CA
Job Type: Contract
Company: IDR
Category: Administrative / Clerical
Job Description Apply Now
The Medical Scheduler plays a crucial role in ensuring the seamless daily operations of a specialized healthcare facility. This full-time opportunity is designed for individuals with a passion for delivering high-quality patient care and supporting the operational efficiency of a progressive medical center. The Medical Scheduler is responsible for managing patient appointments, maintaining accurate records, and facilitating communication between patients, families, and medical professionals. By joining this team, you will contribute significantly to the patient experience and the overall mission of delivering exceptional healthcare services.
As a Medical Scheduler, you will coordinate scheduling for patient appointments, exams, and procedures, serving as a key point of contact for information and support. This position requires a proactive approach to problem-solving and excellent communication skills, as you will interact with patients, medical staff, and visitors to ensure a smooth and welcoming environment. If you are detail-oriented, highly organized, and committed to making a positive impact in healthcare, this role offers a valuable opportunity to grow your career while supporting an industry-leading organization.
Medical Scheduler - Summary- Manage and coordinate patient appointments for a specialized medical center, focusing on optimizing daily schedules and patient flow.
- Serve as a primary resource for patients, families, and visitors seeking information regarding exams, procedures, and follow-up appointments.
- Support the efficient operation of the medical facility by ensuring timely and accurate data entry and records management.
- Work closely with technologists, radiologists, and other medical professionals to coordinate patient care and enhance operational outcomes.
- Deliver exceptional customer service both in person and over the phone, upholding the standards and mission of the healthcare organization.
- Coordinate and confirm patient appointments, ensuring optimal use of medical resources and minimizing wait times.
- Provide clear, accurate information to patients, their families, and visitors about scheduled procedures and follow-ups.
- Maintain and update patient medical records with accuracy and confidentiality, in compliance with all privacy regulations.
- Assist with the day-to-day scheduling operations within the medical center, especially in specialized departments such as the Breast Center.
- Facilitate effective communication between patients, technologists, radiologists, and other healthcare staff to ensure coordinated patient care.
- Deliver high-quality customer service to all individuals interacting with the medical center, both in person and via telephone.
- Utilize Microsoft Office Suite, including Excel, Word, and Outlook, for data entry and communication tasks.
- Proactively identify and resolve scheduling conflicts or issues to maintain an efficient workflow.
- Competitive compensation package tailored to experience and qualifications.
- Comprehensive benefits including medical, dental, vision, and life insurance coverage.
- Access to employee-focused programs such as Employee Stock Ownership Program.
- Engagement manager dedicated to supporting your professional growth and success.
- Recognition as part of an award-winning team with a strong industry reputation.
- Minimum of 2 years’ experience as a patient scheduler in an outpatient medical office environment preferred.
- Familiarity with general medical and/or breast center terminology is a plus.
- Proficiency in data entry and Microsoft Office Suite (Excel, Word, Outlook) required.
- Strong organizational skills to effectively manage daily schedules and patient flow.
- Excellent communication and interpersonal skills to coordinate with both staff and patients.
- Detail-oriented and capable of managing multiple tasks with accuracy.
- Demonstrated experience working in a fast-paced healthcare environment.
- Commitment to providing superior customer service and supporting patient needs.
- Ability to work collaboratively with a diverse team of healthcare professionals.
- Adaptable and proactive in identifying opportunities for process improvement.
- This Medical Scheduler position offers a rewarding opportunity to contribute to patient care in a leading medical center.
- The organization is recognized for its commitment to employee satisfaction, professional development, and operational excellence.
- You will benefit from working in a supportive environment with access to resources designed to help you succeed in your role.
- Working in Laguna Hills, CA, provides the added benefit of being part of a vibrant community with access to excellent local amenities.
- If you are ready to advance your career as a Medical Scheduler, please click the job application button to apply today.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.