Optical Laboratory Manager
Location: Richmond, CA
Job Type: Direct Placement
Company: ARC Group
Category: Administration
Job Description Apply Now
Optical Laboratory Manager - SummaryARC Group is seeking an accomplished Optical Laboratory Manager to oversee the operations of our optical manufacturing facility in Richmond, CA. This full-time position offers the chance to take on a pivotal leadership role, guiding a team of over 100 professionals dedicated to producing high-quality eyeglass orders for healthcare members. As the Optical Laboratory Manager, you will be responsible for driving productivity, upholding quality standards in eyewear fabrication, and ensuring a culture of safety and compliance throughout the manufacturing process. If you excel in managing large teams, optimizing manufacturing workflows, and leading with integrity, this could be the ideal next step in your career.
Working in Richmond, CA, you will experience a vibrant community with rich cultural diversity and convenient proximity to the San Francisco Bay Area, making it an excellent location for both professional growth and personal fulfillment. ARC Group, an equal opportunity employer and Forbes-ranked top 20 recruiting and executive search firm, is committed to fostering an inclusive workplace while connecting top technical talent with leading organizations nationwide.
Duties & Responsibilities- Lead all aspects of day-to-day operations in the optical laboratory, overseeing production processes and ensuring timely fulfillment of eyeglass orders.
- Direct a staff of 110 full-time employees, including five direct reports, to maximize productivity and maintain a high level of member satisfaction.
- Drive achievement of key performance metrics such as Turnaround Time (TAT), first pass yield, quality control, and other essential member satisfaction indicators.
- Ensure strict adherence to safety policies, organizational procedures, and regulatory requirements in the manufacturing environment.
- Identify opportunities for process improvement and increased efficiency, developing and executing action plans to achieve set goals.
- Promote employee engagement by supporting training, professional growth, and succession planning within the optical manufacturing team.
- Foster open communication, collaboration, and a culture of continuous improvement throughout the organization.
- Delegate tasks appropriately while providing guidance and support to team members, encouraging innovative decision-making.
- Translate business plans into tactical actions, managing resources, and adapting to organizational changes and industry trends.
- Develop and implement ongoing training programs for staff, including opticians and laboratory personnel, to maintain high standards in eyewear manufacturing.
- Manage asset and inventory strategies to support operational objectives and cost efficiency.
- Oversee financial planning, budgeting, and resource allocation for the optical laboratory.
- Champion the delivery of quality eyewear and outstanding member service, aligning with company values and vision for service excellence.
- Competitive salary, commensurate with experience and market standards for Optical Laboratory Manager roles in the manufacturing sector.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off (details provided during the interview process).
- Opportunities for career advancement and professional development within a reputable, Forbes-ranked organization.
- Employee engagement initiatives and training programs designed to foster growth and recognition.
- Bachelor’s degree in Business Management, Business Administration, Science, Technology, Engineering, Mathematics (STEM), or a related field, OR equivalent experience in optical lab environments.
- At least eight (8) years of experience in an optical laboratory or related manufacturing environment, OR a minimum of eleven (11) years of directly relevant experience.
- Minimum of one (1) year managing operational or project budgets.
- At least seven (7) years in a leadership role overseeing direct reports.
- Five (5) years of hands-on experience in optical manufacturing, computer-aided manufacturing (CAM), eyewear fabrication, or a closely related field.
- Advanced knowledge in business acumen, written communication, human resources, data analysis, financial planning, compliance, inventory control, safety regulations, medical device standards, optical and optometric manufacturing, and laboratory equipment.
- Proven experience leading large teams in a fast-paced manufacturing environment, preferably in optical or medical device production.
- Strong leadership, communication, and interpersonal skills with a commitment to fostering an inclusive and collaborative workplace.
- Analytical mindset with a talent for identifying process improvements and implementing strategic solutions.
- Demonstrated ability to manage budgets, resources, and complex operational workflows effectively.
- Innovative thinker who stays current on industry trends and best practices in optical manufacturing.
- Preferred qualifications include Optician Certification from the American Board of Opticianry and Six Sigma Green Belt Certification.
- Experience in supply chain management within a manufacturing environment is highly valued.
- ARC Group is committed to building a diverse workforce and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
- For more information about ARC Group and additional opportunities, visit our website.
If you are ready to take the next step in your manufacturing leadership career as an Optical Laboratory Manager, apply now by clicking the application button. Join ARC Group and make an impact in a thriving optical manufacturing environment!