Parts Coordinator
Location: Olive Branch, MS
Job Type: Contract
Company: Nextech
Category: Coordinator
Job Description Apply Now
Parts Coordinator
A leading industrial services organization is seeking a dedicated and detail-oriented Parts Coordinator to support the efficient management of parts and materials operations at an onsite distribution facility. The Parts Coordinator plays a pivotal role in ensuring accurate order processing, responsive customer support, and timely delivery of materials to both internal teams and external clients. This position is ideal for candidates who excel in fast-paced, high-volume environments and possess exceptional organizational and communication abilities. As a Parts Coordinator, you will contribute significantly to the organization’s mission of providing reliable and responsive service, making you a valuable member of the team.
Working as a Parts Coordinator offers a dynamic and rewarding experience, especially for those who are passionate about logistics, supply chain management, and customer service. Your responsibilities will span across a variety of tasks, each requiring attention to detail, analytical thinking, and the ability to balance multiple priorities efficiently. The Parts Coordinator position is a full-time opportunity and is located in northern Mississippi, where you can enjoy the benefits of being part of a thriving industrial community.
As a Parts Coordinator, your daily activities will focus on the accurate review, analysis, and processing of parts requests, purchase orders, and returned goods documentation in accordance with established organizational standards. Your role will also involve providing timely and accurate service to customers and internal stakeholders, preparing customer quotes, investigating and resolving discrepancies, and supporting special projects. With a high volume of inbound calls and a range of technical inquiries, your expertise and proactive approach will be essential in maintaining operational excellence.
Success in the Parts Coordinator role relies on a combination of customer service experience, technical proficiency, and a strong understanding of supply chain operations. The ability to interpret technical drawings, manage large volumes of information, and communicate effectively with diverse audiences is key. If you have a background in technical service, manufacturing, or industrial products, your expertise will be highly valued. The organization places a strong emphasis on professional development and provides opportunities for growth within the company, making this an excellent position for candidates seeking to advance their careers in industrial services and logistics.
If you are ready to take on a challenging and rewarding role as a Parts Coordinator, we encourage you to apply by clicking the job application button. Join a company that values your skills, fosters a positive work environment, and is committed to delivering superior service to its clients and partners.
Parts Coordinator - Summary- Essential role in managing parts and materials operations within an industrial services distribution facility
- Focus on efficient order processing, customer support, and timely delivery of materials
- Operates in a dynamic, high-volume environment requiring strong organizational skills
- Integral to maintaining accurate records and providing responsive service to stakeholders
- Review, analyze, process, and document parts requests with accuracy and efficiency
- Handle purchase orders from both customers and internal teams
- Research and resolve parts inquiries, including obsolete, inactive, or externally sourced items
- Prepare and process returned goods documentation, such as credits and debits
- Deliver accurate and timely service to internal and external customers
- Prepare and send customer quotes promptly
- Investigate and resolve order discrepancies
- Respond to customer inquiries via phone and email, maintaining professionalism
- Manage a high volume of inbound calls while ensuring accuracy in all assigned tasks
- Support special projects and perform additional duties as assigned
- Competitive salary commensurate with experience (details provided during the hiring process)
- Comprehensive benefits package typically offered by industrial services organizations
- Opportunities for professional development and career advancement
- Positive and supportive work environment
- Minimum of two years of customer service experience, preferably in a high-call-volume setting
- Proficient in Microsoft Word, Excel, and Outlook within a professional environment
- Ability to read and interpret technical drawings and specifications
- Excellent verbal and written communication skills
- High attention to detail and ability to multitask effectively
- Strong organizational skills and a proactive approach to problem-solving
- Experience supporting technical or industrial products preferred
- Familiarity with parts coordination, materials management, or supply chain operations is advantageous
- Background in technical service or manufacturing environments is beneficial
- Thrives in fast-paced, high-volume settings
- Adaptable, reliable, and committed to delivering outstanding customer service
- Applications are reviewed on an ongoing basis; only selected candidates will be contacted for next steps
- Working in northern Mississippi offers access to a vibrant industrial sector and a supportive community
- The company is committed to equal employment opportunity and values diversity in the workplace
If you are interested in becoming a valued Parts Coordinator, please click the job application button to submit your resume. Take the next step in your career and join a team dedicated to operational excellence and customer satisfaction.