Patient Registration Representative
Location: Laguna Hills, CA
Job Type: Contract
Company: IDR
Category: Administrative / Clerical
Job Description Apply Now
The Patient Registration Representative (often known as Registration Rep or Patient Access Representative) is a key role within healthcare organizations, responsible for facilitating accurate and efficient patient registration processes while delivering outstanding customer service. This position plays a crucial part in ensuring a seamless patient experience by serving as the first point of contact and maintaining compliance with healthcare regulations. As a Patient Registration Representative, you will be joining a reputable healthcare provider dedicated to quality care and streamlined patient processing. This is an excellent opportunity for individuals looking to contribute to a fast-paced medical environment and advance their career within the healthcare industry.
In this full-time Patient Registration Representative role, you will provide front-line support in a medical office setting, working closely with patients, families, and clinical staff. Your responsibilities will include interviewing and registering patients, verifying demographic and insurance information, and maintaining strict adherence to patient safety and privacy protocols. The role requires proficiency in electronic health record systems, such as Epic and OnBase, and a strong commitment to upholding HIPAA standards. With your attention to detail and customer service skills, you will help ensure that patient records are accurately entered and maintained, supporting the organization's mission to deliver high-quality healthcare.
Joining this healthcare organization as a Patient Registration Representative offers a comprehensive compensation package and access to medical, dental, vision, and life insurance benefits. The company is recognized for its long-standing presence in the industry and its employee-focused culture, including opportunities for professional growth and participation in an Employee Stock Ownership Program. If you are passionate about providing exceptional service and thrive in a dynamic healthcare environment, we encourage you to apply for the Patient Registration Representative position by clicking the job application button.
Patient Registration Representative - Summary- Serves as the initial point of contact for patients entering the healthcare facility.
- Ensures accurate patient registration and adheres to healthcare compliance standards.
- Plays a vital role in safeguarding patient information and supporting efficient clinical operations.
- Offers excellent growth opportunities within a respected healthcare organization.
- Adhere strictly to department policy of using two patient identifiers to ensure patient safety and accuracy.
- Enter patient demographic and insurance information into electronic health record systems, including Epic, OnBase, and related platforms, with a strong emphasis on avoiding HIPAA violations.
- Interview, register, and pre-register patients efficiently and accurately, maintaining a high standard of customer service throughout every interaction.
- Collect and verify all required registration forms and ensure signatures and notes are properly documented and entered into the system.
- Maintain proficiency with relevant software tools and platforms, including Microsoft Office Suite (Excel, Word, Outlook), to support registration and administrative processes.
- Collaborate with clinical and administrative staff to ensure timely and accurate patient processing.
- Provide clear communication to patients and families regarding registration procedures and required documentation.
- Support the organization's mission to deliver quality care in a fast-paced medical setting.
- Competitive compensation package for the Patient Registration Representative position.
- Comprehensive benefits, including medical, dental, vision, and life insurance.
- Participation in an Employee Stock Ownership Program.
- Long-term career advancement opportunities within an industry-leading organization.
- Recognition for outstanding employee engagement and workplace satisfaction.
- 1-2 years of experience in a medical office, patient admitting, registration, or a related healthcare environment is preferred.
- Proficiency with Microsoft Office Suite, especially Excel, Word, and Outlook.
- Demonstrated ability to provide excellent customer service with a focus on patient interaction and satisfaction.
- Skill in accurately collecting and verifying patient demographic and insurance information.
- High School diploma preferred; additional training or certification in Medical Terminology is advantageous.
- Familiarity with electronic health record systems such as Epic and OnBase is a plus.
- Detail-oriented and committed to upholding patient safety and privacy standards.
- Excellent communicator with a compassionate and professional demeanor.
- Adaptable and able to thrive in a busy, fast-paced healthcare environment.
- Strong organizational skills and the ability to multitask effectively.
- Motivated to contribute positively to the overall patient experience and organizational mission.
- The Patient Registration Representative role offers the chance to work in a supportive environment where your contributions directly impact patient care.
- Recognized as a Best of Staffing® Client and Talent Award winner for 12 consecutive years, the organization values its employees and fosters a culture of excellence.
- Enjoy the advantages of working in a community-focused healthcare setting with a reputation for industry leadership.
- Applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
- Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. The company is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. Submission of self-identification information is voluntary and will not subject applicants to adverse treatment. The information obtained will be kept confidential and may be used only as permitted by applicable laws, executive orders, and regulations.
If you are ready to make a difference as a Patient Registration Representative, click the job application button and take the next step in your healthcare career today!