Receptionist
Location: ROYAL OAK, MI
Job Type: fulltime
Company: Kirsten Wood - State Farm Agency
Salary: $14.0 - $15.0 per hour
Category: Customer Service
Job Description Apply Now
The Receptionist role is a key position within any organization, serving as the first point of contact for visitors, clients, and staff members. As a Receptionist, you will be responsible for ensuring a welcoming and professional environment for everyone who enters the office. Your ability to manage front desk operations with poise and efficiency will be instrumental in creating a positive impression and supporting the overall workflow of the workplace. This full-time opportunity is ideal for individuals who possess strong organizational skills, a friendly demeanor, and a commitment to delivering exceptional customer service.
Working as a Receptionist offers a unique opportunity to develop administrative and interpersonal skills in a dynamic and supportive environment. The position involves a variety of tasks, from greeting guests to supporting office management. A successful candidate for the Receptionist position will be comfortable with multitasking and proficient in utilizing modern office technology. This role also provides excellent exposure to various administrative processes, making it an excellent foundation for ongoing career development within the company.
As a Receptionist, you will interact daily with a diverse group of people, helping to maintain an organized, efficient, and upbeat office atmosphere. You will play a critical role in communicating with both internal teams and external clients, ensuring that all inquiries are addressed promptly and professionally. If you are eager to grow your administrative abilities and contribute positively to a vibrant workplace, this Receptionist role is an excellent fit.
Receptionist - Summary- Serve as the primary point of contact for visitors, clients, and staff
- Manage front desk operations, ensuring smooth day-to-day activities
- Foster a welcoming and professional environment for all guests
- Provide comprehensive administrative support to the office team
- Warmly greet and assist all visitors and clients upon arrival, ensuring a positive first impression
- Professionally answer and direct incoming phone calls using established phone etiquette
- Manage incoming and outgoing correspondence, including emails, mail, packages, and texts, with attention to accuracy and detail
- Maintain appointment calendars, schedule meetings, and manage staff calendars as needed
- Assist with data entry, filing, scanning, and general clerical support
- Support office management by maintaining an organized front desk area
- Collaborate with colleagues to ensure seamless office operations
- Uphold confidentiality and professionalism in all interactions
- Competitive compensation for full-time employment
- 401(k) retirement plan participation
- 401(k) employer matching program
- Paid time off to support work-life balance
- Paid holidays as part of the benefits package
- High school diploma or equivalent required
- Previous experience in an office or administrative support role preferred, but not required
- Demonstrated customer service skills with a focus on professionalism, patience, and effective communication
- Familiarity with Cisco phone systems, Microsoft Office Suite (Word, Excel), and Salesforce is beneficial
- Strong organizational skills and the ability to prioritize multiple tasks in a busy environment
- Experience with clerical duties such as data entry, filing, proofreading, and calendar management is advantageous
- Ability to work both independently and collaboratively within a team
- Friendly, approachable, and enthusiastic attitude
- Excellent verbal and written communication skills
- Proactive in problem-solving and eager to take initiative
- Comfortable using technology to support daily tasks
- Flexible, adaptable, and able to thrive in a fast-paced environment
- Committed to providing outstanding support to staff, visitors, and clients
- This full-time Receptionist position is an excellent entry point for those seeking to build a career in office administration
- Company culture emphasizes professionalism, teamwork, and mutual respect
- Opportunities for on-the-job training and skill development are available
- Office operates primarily in person, offering direct engagement with colleagues and clients
- Enjoy working in a vibrant and supportive environment that values your contributions
We encourage enthusiastic candidates to apply today by clicking the job application button and take the next step in joining our dynamic team as a Receptionist. Your dedication and positive energy will help ensure the ongoing success and welcoming atmosphere of our organization. We are committed to fostering an inclusive workplace and encourage applicants from all backgrounds to apply. Equal Opportunity Employer.