Receptionist
Location: Huntsville, TX
Job Type: fulltime
Company: Diana Barnes - State Farm Agency
Salary: $15.0 - $15.0 per hour
Category: Customer Service
Job Description Apply Now
The Receptionist position is a dynamic front-line role responsible for ensuring a welcoming and efficient environment within a professional office setting. As a Receptionist, you will be the first point of contact for clients, visitors, and colleagues, playing a pivotal role in creating a positive first impression and fostering strong customer relationships. The Receptionist is entrusted with a variety of administrative and customer service responsibilities, making this a crucial role for maintaining smooth office operations and enhancing client satisfaction.
Working as a Receptionist provides an exceptional opportunity to develop valuable skills in communication, problem-solving, multitasking, and office technology. In this role, you are expected to uphold high service standards, respond promptly to inquiries, and manage a range of administrative tasks with accuracy and professionalism. The Receptionist position is well-suited for individuals who are personable, organized, and eager to contribute to a collaborative team environment.
Employers value Receptionists who are adaptable, proactive, and committed to delivering outstanding customer service. The Receptionist role is ideal for those with a positive attitude and a strong desire to help others. If you enjoy engaging with people, handling diverse responsibilities, and being a central part of a team, the Receptionist position offers an excellent pathway to professional growth and advancement.
With opportunities for training and career progression, the Receptionist position is a stepping stone for those seeking to expand their experience in administrative support, customer service, and office management. Working as a Receptionist allows you to acquire transferable skills and build a strong foundation for future roles in various industries.
Receptionist - Summary- Acts as the primary point of contact for clients, visitors, and staff.
- Delivers high-quality customer service and administrative support in a fast-paced office environment.
- Supports daily office operations, ensuring a professional and organized front office.
- Greet and assist clients, visitors, and callers in a courteous, professional manner.
- Manage incoming phone calls, direct calls to the appropriate personnel, and handle customer inquiries efficiently.
- Provide accurate information about products and services, addressing customer needs and resolving concerns promptly.
- Handle customer complaints, offer solutions within established guidelines, and follow up to ensure satisfaction.
- Maintain and update records of customer interactions, process customer accounts, and file documents accurately.
- Perform general administrative tasks such as data entry, filing, and document management.
- Collaborate with team members to ensure smooth office workflow and support daily operations.
- Assist with outbound calls as needed to follow up with clients or provide additional information.
- Competitive hourly compensation.
- Opportunity to gain valuable on-the-job experience in a professional office environment.
- Potential for career growth and advancement within the organization.
- Access to training and professional development programs.
- Strong verbal and written communication skills.
- Excellent phone etiquette and active listening abilities.
- Proficiency with computers, office software, and multi-line phone systems.
- Ability to multitask, prioritize duties, and manage time effectively in a busy office setting.
- Patient, empathetic, and customer-focused with a passion for helping others.
- Problem-solving abilities and a proactive approach to addressing client needs.
- Team-oriented mindset and willingness to collaborate with colleagues.
- Adaptability and eagerness to learn new skills and procedures.
- Outgoing, approachable, and able to establish rapport with diverse individuals.
- Comfortable making outbound calls and engaging in professional conversations.
- Excited to provide support, resolve issues, and contribute to client satisfaction.
- Empathetic, patient, and communicative, with a natural ability to advocate for clients.
- Detail-oriented, organized, and committed to maintaining accurate records.
- This position offers a welcoming work environment and the chance to develop crucial workplace skills.
- Applicants may be required to complete applicable training or licensing requirements as determined by the employer.
- This role is with an independent contractor agent and not directly with State Farm Insurance Companies. Employees of agents are not employees of State Farm.
- All interested candidates are encouraged to apply by clicking the job application button to take the next step in the hiring process.
Diana Barnes - State Farm Agency is committed to providing a supportive and inclusive workplace. We encourage candidates of all backgrounds to apply and look forward to welcoming new team members who share our dedication to outstanding service.